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Crisis and Emergency Services

    Results: 23

  • Adult Protective Services (1)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Social services programs that provide assistance for older adults, people with disabilities and other vulnerable individuals who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, self-neglect or abandonment. Included are APS programs that investigate cases of abuse, neglect or exploitation working closely with a wide variety of professionals including physicians, nurses, firefighters and law enforcement officers following receipt of a report from friends, neighbors or others concerned for their safety; and public and private guardianship/conservatorship programs that make provisions for people who have been judged to be incompetent by the court by assuming responsibility for the care and custody of the individuals and/or for the management of their estates.
  • Child Sexual Abuse Counseling (10)
    RP-1400.8000-020.18

    Child Sexual Abuse Counseling

    RP-1400.8000-020.18

    Programs that specialize in the treatment of children and youth who are coping with the trauma of child sexual abuse which occurs when an adult, older adolescent or another child threatens, forces or manipulates a child into sexual activity abusing the relationship of power and authority that adults have over children. Sexual abuse includes sexual kissing, touching, fondling a child’s genitals, oral, anal or vaginal intercourse and incest (sexual intercourse between an adult family member and a child or between siblings) as well as behaviors that don’t involve contact such as genital exposure ("flashing"), intentionally engaging in sexual activity in front of a child, verbal pressure for sex, and sexual exploitation for purposes of prostitution or pornography. Child sexual abuse can take place within the family by a parent, step-parent, sibling or other relative; or outside the home by a friend, neighbor, child care provider, teacher or stranger. Separate counseling sessions may be structured for young children who have been victimized and for older children in their teens.
  • Crisis Intervention (19)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (2)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Nurseries/Child Care (1)
    BH-1800.1500-050

    Crisis Nurseries/Child Care

    BH-1800.1500-050

    Programs that provide temporary shelter/residential care for infants and children who are at risk for or who have experienced child abuse or neglect in the home or whose families are experiencing an emergency that makes it untenable for the child to remain in the home. Care is generally provided by licensed family child care homes that are available on a 24-hour basis when needed. Some providers are able to accommodate children to age 12 or 14 and will consider older children on a case-by-case basis, while others limit their services to very young children, generally from birth to age five or six.
  • Disaster Relief Services (3)
    TH-2600

    Disaster Relief Services

    TH-2600

    Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
  • Domestic Violence Hotlines (2)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Domestic Violence Shelters (1)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
  • Emergency Dental Care (5)
    LV-1600.1900

    Emergency Dental Care

    LV-1600.1900

    Programs that provide immediate, short-term assistance for people who have lost a filling, broken or lost a tooth or dental prosthesis or who have other dental emergencies and are unable to wait for treatment on an appointment basis.
  • Emergency Food (2)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Medical Transportation (1)
    LD-1500

    Emergency Medical Transportation

    LD-1500

    Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
  • Emergency Room Care (2)
    LD-1700

    Emergency Room Care

    LD-1700

    Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
  • Emergency Shelter (1)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • In Person Crisis Intervention (2)
    RP-1500.3300

    In Person Crisis Intervention

    RP-1500.3300

    Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
  • Involuntary Psychiatric Intervention (1)
    RP-1500.3400

    Involuntary Psychiatric Intervention

    RP-1500.3400

    Programs that provide a mechanism for mobile emergency response in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself or to another and the person is unwilling to seek voluntary treatment. The program conducts an immediate assessment of the psychological condition and functioning of the individual and can issue an order which authorizes involuntary hospitalization for a specified period of time for the purposes of observation and treatment. A request for intervention can be made by family members, community residents and/or community agencies.
  • Personal Alarm Systems (1)
    PH-1800.6260

    Personal Alarm Systems

    PH-1800.6260

    Programs that provide electronic equipment which connects frail elderly individuals, people who have disabilities or people at risk of violence from an ex-partner with the police, participating hospitals, paramedics or other sources of emergency assistance.
  • Poison Control (1)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Psychiatric Emergency Room Care (2)
    RP-1500.6750

    Psychiatric Emergency Room Care

    RP-1500.6750

    Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
  • Psychiatric Mobile Response Teams (2)
    RP-1500.3400-650

    Psychiatric Mobile Response Teams

    RP-1500.3400-650

    Mobile psychiatric emergency teams available in some communities composed of designated mental health workers (psychiatrists, RN's, MSW's, psychologists, psychiatric technicians) in any combination which intervene in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself. In other communities, crisis intervention teams do not guarantee in person crisis services. Depending on the local jurisdiction, mobile teams can operate in partnership with local police authorities and include specially trained police officers. Some can be reached following a call to 911 or directly through a local hospital or community mental health agency.
  • Sexual Assault Counseling (5)
    RP-1400.8000-800

    Sexual Assault Counseling

    RP-1400.8000-800

    Programs that provide crisis, short-term and/or ongoing counseling for people who are coping with the emotional trauma of being forced to engage in sexual intercourse or other sexual acts without their consent. Included are military sexual trauma (MST) counseling programs offered by facilities operated by the U.S. Department of Veteran Affairs, which address the needs of veterans who have been traumatized by having experienced assault or repeated threatening sexual harassment which occurred while serving on active duty in the military. Counseling and support may be offered in a variety of settings and may include individual, conjoint, family and group therapy sessions for the survivor and/or significant others.
  • Sexual Assault Hotlines (3)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Suicide Prevention Hotlines (1)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
  • Suicide Prevention Programs (22)
    RR-5150.5000-800

    Suicide Prevention Programs

    RR-5150.5000-800

    Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.