CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

Crisis & Emergency Services

    Results: 30

  • COVID-19 Control (1)
    JP-1500.1700-150

    COVID-19 Control

    JP-1500.1700-150

    Programs that attempt to control the occurrence and spread of the virus first identified in Wuhan, Hubei Province, China in 2019 that causes the respiratory illness COVID-19, which probably originally emerged from an animal source but has spread from person-to-person in many locales as well as to other countries around the world and has been identified as a pandemic by the World Health Organization (WHO). Coronaviruses are a large family of viruses, some causing illness in people and others that circulate among animals, including camels, cats and bats. SARS, another coronavirus that emerged to infect people, came from civet cats, while MERS (the Middle East Respiratory Syndrome), another coronavirus that emerged to infect people, came from camels. Symptoms of the current infection include mild to severe respiratory illness with fever, cough and difficulty breathing. Those most at risk from the virus are older adults and people with preexisting health conditions. Coronaviruses are generally thought to be spread most often by respiratory droplets. There is no evidence of transmission of the virus associated with imported goods. Strategies for controlling the spread of the virus include testing individuals who have had contact with people with active cases, tracing people who have had contact with people who have tested positively or have contracted the virus, quarantining individuals who have the illness and, in areas that have experienced community transmission, asking residents to engage in social distancing (avoiding large parties, sporting events and other venues where large crowds typically gather). Local authorities may ask that special events like conferences, festivals and concerts be cancelled or rescheduled or may ban large gatherings altogether, for example having sports events take place without on-site spectators.
  • Crisis Intervention (14)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Pregnancy Hotlines (1)
    RP-1500.1400-180

    Crisis Pregnancy Hotlines

    RP-1500.1400-180

    Programs that provide immediate assistance for pregnant women who are hiding their pregnancies, considering abandonment or experiencing other pregnancy related issues. Included may be short-term emotional support, an opportunity to discuss alternatives, adoption referrals if wanted, information about Safe Haven programs and other resources. Hotline staff are generally available via telephone, email, chat and/or text.
  • Disaster Donations Coordination (1)
    TH-2900.1700

    Disaster Donations Coordination

    TH-2900.1700

    Organizations that assume responsibility in the aftermath of a major disaster or large-scale emergency for soliciting and/or collecting donations from the general public and distributing those items to people who have suffered a loss and are currently in need. Donations may include critical services, money, groceries, drinking water, blankets, personal comfort kits, disposable diapers, clothing, household goods, medical supplies, cleaning supplies, hand tools, plastic sheeting, tar paper, building materials and other relief supplies.
  • Disaster Management Organizations (1)
    TH-1500

    Disaster Management Organizations

    TH-1500

    Public and private organizations that are responsible for the organized analysis, planning, decision making, assignment and coordination of available resources involved in the mitigation of, preparedness for, response to, and/or relief/recovery from a major disaster or large-scale emergency that disrupts the normal functioning of a community. These organizations have a formal role in developing overall emergency policy within their jurisdictions; establish coordination with other agencies active in disaster situations; develop action plans for emergency response; coordinate facilities, services, personnel, equipment and materials that are required before, during and immediately following an incident; and/or are involved in disaster relief and recovery activities.
  • Disaster Preparedness (2)
    TH-1700

    Disaster Preparedness

    TH-1700

    Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
  • Emergency Alert (1)
    PH-1800

    Emergency Alert

    PH-1800

    Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.
  • Emergency Medical Transportation (1)
    LD-1500

    Emergency Medical Transportation

    LD-1500

    Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
  • Emergency Rescue (4)
    JR-1800

    Emergency Rescue

    JR-1800

    Programs that provide emergency rescue operations and/or lifesaving activities for people who are stranded, lost, accident victims or exposed to other life threatening dangers.
  • Emergency Room Care (2)
    LD-1700

    Emergency Room Care

    LD-1700

    Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
  • Emergency Veterinary Services (1)
    PD-9000.1800

    Emergency Veterinary Services

    PD-9000.1800

    Programs that provide 24-hour emergency veterinary and critical care services which may include onsite lab procedures, radiology, surgery, monitoring and hospitalization for seriously ill or injured animals.
  • Fire Services (2)
    JR-1900

    Fire Services

    JR-1900

    Programs that are responsible for preventing, investigating, controlling and extinguishing fires. Activities include fire safety education, firefighting, investigating the causes of suspicious fires, maintaining equipment and trained firefighters necessary for a quick and efficient response to fires when they occur, and enforcing fire codes which protect lives and property from fires and explosions arising from the storage, handling and use of hazardous substances, materials and devices, or from conditions hazardous to life and property in the use or occupancy of buildings or other premises.
  • Fire Stations (1)
    JR-1950

    Fire Stations

    JR-1950

    Locations throughout the community which house fire equipment and personnel.
  • Foreign Disaster Services (1)
    TL-3650.2000

    Foreign Disaster Services

    TL-3650.2000

    Programs that facilitate the exchange of information and/or provide short-term assistance for people living in countries that have suffered injuries or incurred losses due to a major disaster or large-scale emergency that has disrupted the normal functioning of a community.
  • In Person Crisis Intervention (2)
    RP-1500.3300

    In Person Crisis Intervention

    RP-1500.3300

    Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
  • Intensive Care (1)
    LD-3300

    Intensive Care

    LD-3300

    Programs that make lifesaving techniques and equipment available to patients with acutely life-threatening illnesses or injuries who require continuous observation and, in many cases, intensive therapeutic intervention by trained medical staff. Intensive care is provided in special units or distinct parts of health care facilities that are designed for this purpose.
  • Lead Testing (4)
    JP-6500.1800-450

    Lead Testing

    JP-6500.1800-450

    Programs that conduct tests which measure the lead content in dishes, toys, water pipes, paint and other household items; and/or supply test kits that can be used in the home for this purpose.
  • Paramedic/EMT Services (1)
    LD-6500

    Paramedic/EMT Services

    LD-6500

    Programs that utilize trained medical technicians who assist in rescue operations and provide preliminary emergency medical treatment for individuals who are acutely ill or injured on the scene and/or during transit to a health care facility. There are four levels of EMTs, the highest being paramedics who are permitted to administer drugs orally and intravenously, interpret electrocardiograms (EKGs), perform endotracheal intubations and use monitors and other complex equipment. In most communities, paramedic/EMT services are structured as separate entities on a par with police and fire departments, are organized as a branch of another municipal department, such as the public health department, or are integrated into the operations of another municipal emergency service such as the local fire department or police department. Under the latter model, personnel may be cross-trained to perform both functions. Paramedics/EMTs are dispatched when residents contact 911 with a medical emergency and are not accessed directly.
  • Poison Control (1)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Post Disaster Cleanup (2)
    TH-2900.6400

    Post Disaster Cleanup

    TH-2900.6400

    Programs that provide financial assistance, volunteer labor, equipment and supplies or other forms of support to help clear away rubble and clean up the community following a major disaster or large-scale emergency that has wreaked havoc on the community.
  • Post Disaster Safety Inspection/Evaluation (1)
    TH-2600.6550

    Post Disaster Safety Inspection/Evaluation

    TH-2600.6550

    Programs that conduct building and/or mobile home inspections following a major disaster or large-scale emergency to evaluate their structural integrity and overall safety, to certify those that are safe to inhabit and to close and/or condemn those that are unsafe to enter. Inspectors look for structural damage including damage to foundations, floors, load-bearing walls, ceilings, and roofs as well as damage to components of fixed utilities such as gas, electric, water and sewage and/or installed heating and cooling systems.
  • Protection and Advocacy for Individuals With Disabilities (3)
    FT-1000.6600

    Protection and Advocacy for Individuals With Disabilities

    FT-1000.6600

    Programs that provide assistance for individuals with disabilities who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law. Included are federally mandated programs that are part of the formal protection and advocacy system which includes Protection and Advocacy for Persons with Developmental Disabilities (PADD), Protection and Advocacy for Individuals with Mental Illness (PAIMI), Protection and Advocacy for Individual Rights (PAIR) and the Client Assistance Program (CAP); and independent organizations that provide the same types of services. Protection and advocacy programs provide legal representation and other advocacy services, under federal and state laws, for all people with disabilities and endeavor to ensure full access to inclusive educational programs, financial entitlements, health care, accessible housing and productive employment opportunities. The programs maintain a presence in facilities that care for people with disabilities where they monitor, investigate and attempt to remedy adverse conditions. CAP agencies (many of which are housed within protection and advocacy offices) provide information and assistance for individuals seeking or receiving vocational rehabilitation services under the Rehabilitation Act, including assistance in pursuing administrative, legal and other appropriate remedies.
  • Psychiatric Emergency Room Care (2)
    RP-1500.6750

    Psychiatric Emergency Room Care

    RP-1500.6750

    Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
  • Safe Havens for Abandoned Newborns (1)
    LJ-5000.8000

    Safe Havens for Abandoned Newborns

    LJ-5000.8000

    Hospitals, health centers, police stations, fire houses and other facilities that are willing to accept, without questions, newborn babies delivered by mothers who are unwilling or unable to care for an infant and are thereby at risk for abandonment. Police reports are generally not filed and no attempt is made to contact the mother's family, even in situations where her identity is known. Infant safe haven statutes vary by jurisdiction with regard to who may leave a baby at a safe haven, the age of the baby at the time of relinquishment, the facilities that can be designated as safe havens, the responsibilities of safe haven providers, anonymity protection for parents and the consequences of relinquishment.
  • Safety Advisories (2)
    JR-8000

    Safety Advisories

    JR-8000

    Programs that issue bulletins to update the public about road or weather conditions, warn them of imminent threats to public health or which otherwise inform them of environmental conditions that are potential safety hazards for people in the immediate area.
  • Sexual Assault Hotlines (1)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Substance Use Disorder Intervention Programs (18)
    RX-8470.8400

    Substance Use Disorder Intervention Programs

    RX-8470.8400

    Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
  • Suicide Counseling (1)
    RP-1400.8000-825

    Suicide Counseling

    RP-1400.8000-825

    Programs that provide in-person individual, conjoint, family or group treatment for people who are experiencing an emotional crisis and are attempting to cope by threatening or attempting self-destruction; or for people who have experienced these feelings, made such threats or attempted to fatally harm themselves either on one occasion or repeatedly; and/or for the families and significant others of these people.
  • Suicide Prevention Programs (20)
    RR-5150.5000-800

    Suicide Prevention Programs

    RR-5150.5000-800

    Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.
  • Trauma Centers (1)
    LD-8500

    Trauma Centers

    LD-8500

    Hospitals that are strategically located and equipped with licensed helicopter pads and staffed by specially trained trauma surgeons and anesthesiologists who are available in-house 24 hours per day to treat critically injured victims of traffic accidents, fires, gunshot wounds or other injuries during the crucial "golden hour" when their surgical needs are highest.